From: route@monster.com
Sent: Sunday, May 01, 2016 7:48 AM
To: hg@apeironinc.com
Subject: Please review this candidate for: Dispatch Clerk
This resume has been forwarded to
you at the request of Monster User xapeix03
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Heather Ulrich614-558-1771 | hulrich71@gmail.com | Page 2 Heather Ulrich 614-558-1771
cell
hulrich71@gmail.com
My LinkedIn Profile Senior Level Sales Manager & Trainer A proven sales manager and team trainer offers expertise in mentoring
employees to achieve business objectives and sales goals. Leads continuous
process improvements initiatives and problem solving efforts. Creates
and implements impactful classroom and field training courses that enable
startup and established teams to overcome difficulties and exceed revenue
goals and customer expectations. Core Strengths Team Building – Training & Development – Sales – Recruiting &
On-Boarding – Process Improvement Presentations – Customer Service – Planning & Implementation –
Startup/Market Launch – Marketing Select Career Highlights ·
Led startup
of two new markets at IGS Energy,
from furnishing the office to recruiting and training employees in both a
classroom and in field setting. ·
Wrote sales
scripts and trained new employees on sales and closing strategies; hosted meetings to motivate teams and help sales teams
improve their performance and exceed quotas. ·
Earned
weekly and monthly awards at
ImproveIt! Home Remodeling for generating up to $30K in sales each week, achieving
a record amount of sales ($345K) from door-to-door leads. ·
Trained
canvassers and new canvass managers in four markets, providing one-on-one
mentoring and manager coaching;
travelled on-site to analyze production and metrics and assemble plans of
action to significantly enhance production and sales performance. ·
Instructed
weekly courses with 1 to 15 students in each course; trained employees in sales and closing strategies,
product knowledge, and corporate policies/best practices. Professional Overview IGS Energy – Richardson, TX2014-Present Market Manager ·
Hired as a
supervisor in the Dayton, Ohio office and was rapidly promoted to Market
Manager to open a new door to door sales office in Columbus, Ohio; later
relocated to Richardson Texas to open the company’s first door to door sales
office in Texas. ·
Oversaw
production, including a budgeted head count, while motivating employees and
holding them accountable to a production standard. ·
Managed the
local company recruiter, setting and monitoring production goals; wrote
scripts and trained recruiter on best practices in order to ensure high
quality candidates for interviews. ·
Contributed
to marketing of the company brand in new markets. Professional
Overview continued… ImproveIt! Home Remodeling – Columbus, Ohio2009-2013 Training
Manager/Administrative Support ·
Hired as a
door to door lead generator (canvasser) for windows, bath remodeling, attic
insulation, siding, and roofing projects; promoted to crew chief to manage
6-10 canvassers and later advanced to Canvass Manager, overseeing 2 crew
chiefs and 20 canvassers. ·
Opened two
new markets, handling recruiting, on-boarding, and training activities while
mentoring team members to achieve an average of $250K in sales after three
months of launch. ·
Headed
recruiting, hiring, and training of new canvassers and conducted follow-up
training of veteran team members; managed on-boarding of new staff in all
markets. ·
Managed
stores, shows, and events on weekends and led field crew throughout the week;
planned and scheduled territory resources and budget. Collections – Westerville, OH 2007-2008 Collections - UPS Freight
–NCO ·
Oversaw
collections activities for severally past due corporate accounts for UPS
Freight. ·
Trained new
collections agents while performing as the top collector each week. ·
Tracked
down contact information for bad accounts through skip tracing skills. Hilltop Transportation – Columbus, OH 2006-2007 Backhaul Coordinator ·
Dispatched
drivers, researched and found freight within 45 miles of last delivery, and
served as an emergency on call resource for drivers. ·
Negotiated
payments with drivers for a 32-truck operation. ·
Lifted
company capacity 25% per load during tenure. Ryan Logistics – Marysville, OH
2004-2006 Back Haul Coordinator ·
Trained
office staff on new dispatch systems to streamline adoption of new
technologies. ·
Dispatched
drivers and served as an emergency on-call resource for team members. ·
Contributed
to recruiting effort and negotiated payments for drivers for a 32-truck
operation. ·
Researched
and found freight shipment within 45 miles of the last delivery. ·
Enabled the
company to handle 33% more per load during tenure. NetJets – Columbus, OH2001-2004 Quality Control and
Auditor ·
Provided
quality assurance oversight and performed audits to ensure compliance to
internal and external standards and regulations. |
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Languages: |
Languages |
Proficiency Level |
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English |
Fluent |
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